top of page
FreshQ Privacy Statement

Last updated on October 12, 2020

FreshQ may collect personal information in connection with your activities on FreshQ APP or Website, referred to as FreshQ Services. By using the FreshQ Services you consent to the use and sharing of your personal information as described in this Privacy Statement. Please notice that we do not sell or disclose your personally identifiable information (PII) to third parties. If you do not agree with these practices, please do not use the FreshQ Services.

Collection of Information

When you use FreshQ Services we may collect or receive information about you, including but not limited to your name, age, ethnic group, email address, phone number, address, payment information, and other information that may identify you. Also, we may receive and store certain information about you and your activities automatically when you access or use the FreshQ
Services. This information may include, but not limited to, information related to the devices, web browsers, and Operating system you use to access the FreshQ Services, and your browsing, searching, and order history.

Use of Information

We may use the information we collect or receive about you to: process your information, create accounts, set up payment information, facilitate pickup and/or delivery, promote incentive programs or offerings, serve advertisements tailored to your interests, help our Food Service Providers (restaurants and supply chain) to improve their offerings, perform aggregate analysis, etc.

Sharing with Third Parties

To promote the safety and quality of the platform and to help us run our business, we may also share your information, including information that may identify you with entities that provide services to us, including third parties that provide payment, advertising services, web analytics, data processing, IT services, FreshQ support, and other services. We may also disclose aggregate, anonymous information to these third-party service providers.


FreshQ has implemented commercially reasonable administrative, technical, and physical security controls that are designed to safeguard personal information. However, no online activity is ever fully secure or error-free. Therefore, FreshQ does not guarantee that your personal information is absolutely secure.

Contact Us

If you have any questions or concerns relating to this FreshQ Privacy Statement or our privacy practices, please contact us at Email Address:
bottom of page